Support Resources
We’re here to help! Below you’ll find all the resources available for getting support with our plugin.
Free Version Support
For users of the free version, support is provided through the WordPress.org community forums.
Visit Support ForumAverage response time: 1-3 business days
Pro Version Support
Pro users receive priority support directly from our team through the Freemius platform.
Contact Pro Support
Available in your WordPress admin under Business Schema > Account
Average response time: Under 24 hours
How to Get the Best Support
To help us resolve your issue quickly, please include these details when contacting support:
- Plugin version: Free/Pro version number
- Environment: WordPress and PHP versions
- Issue description: What you’re experiencing
- Reproduction steps: How to recreate the issue
- Error messages: Exact text of any errors
- Screenshots: Visuals of the problem
- Schema validation: Google Rich Results Test output if relevant